Scammers use several different methods to try and lure you into giving them the personal financial information they require, to commit fraud and theft. These methods include seemingly “official” email messages, phone calls, and even text messages from your banking (as well as credit card) institutions, stating problems with your account in various ways, to create a sense of legitimacy and urgency for action.
Farmers & Drovers Bank will never ask for any sensitive information from their customers by email, web-based pop-up window, or text message. We urge you to be suspicious of any e-mail, text message, or caller, asking you to “verify account information.” If you ever have any doubts as to the validity of these communications, please keep the following points in mind:
- Never give out your personal financial information in response to an unsolicited phone call, text, fax or email, no matter how official it may seem.
- Do not respond to email that may warn of dire consequences unless you validate your information immediately. Contact Farmers & Drovers Bank to confirm the email's validity using a telephone number or Web address you know to be genuine.
- Check your credit card and bank account statements regularly and look for unauthorized transactions, even small ones. Some thieves hope small transactions will go unnoticed. Report discrepancies to Farmers & Drovers Bank immediately.
- When viewing or submitting financial information online, look for the padlock or key icon in your browser’s address bar and "https" to signify that your information is secure during transmission.
- Report suspicious activity to the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center.
- If you have responded to a phone call, text, fax or email, contact us mmediately so we can protect your account and your identity.
- For more information, visit the American Banker’s Association’s website at ABA.com